Privacy Policy
Introduction
At balancenotion.com, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to optimize our services. Please read the privacy policy below carefully.
INFORMATION WE COLLECT
Personal information
We use the information we collect to provide you with services, including communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalized website experience.
You will only receive marketing communications if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be immediately processed.
Non-personal information
We also use the information we collect in aggregate and anonymous forms to improve our services, including administering our website, producing reports and analytics, advertising our products and services, identifying user demand and meeting customer needs.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
Security of your information
We use all reasonable means to protect the confidentiality of your information while it is in our possession or control. All information we receive from you is stored on our secure servers and protected from unauthorized use or access. Credit card information is encrypted before transmission and is not stored on our servers.
To deliver services, we may transfer information that we collect about you, including personal information, across borders for storage and processing in countries other than Canada. In the event that your personal information is transferred and processed outside Canada, it will only be transferred to countries that have adequate privacy protections in place.
We will retain your information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, to resolve disputes and enforce our agreements.
In the event that there is a breach of security and your personal information is compromised, we will promptly notify you in compliance with applicable law.
Cookies and tracking technologies
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies enables a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject them by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionalities, and to help us provide a better user experience. In addition, cookies and pixels may be used to display relevant adverts to website visitors through third-party services, such as Google Adwords and Facebook Ads. These adverts may appear on this website or other websites you visit.
Sharing and disclosure of information
We do not and will never sell your personal information or any other customer information to a third party. Your personal information is only disclosed to third party suppliers when required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. When we do share your personal information with a third party, said third party has agreed to comply with our privacy standards, as outlined in this privacy policy, and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your personal information for any purpose other than that for which it was shared.
We may, from time to time, be required to disclose some of your information, which may include personal information, to comply with a legal requirement, such as a law, regulation, court order, subpoena or warrant, in the course of a legal proceeding or in response to a law enforcement agency request. We may also use your personal information to protect the rights, property or safety of balancenotion.com, our customers or third parties.
In the event that our company is involved in a merger, acquisition, sale of assets or any other similar transaction, customer information, which may include your personal information, may be transferred as part of that transaction. Said data would be transferred under a confidentiality agreement and your personal information would only be disclosed in good faith and where required by any of the above circumstances.
Third-party links
This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement or approval of said websites. Please be aware that we are not responsible for the privacy policies of other websites. We encourage our users to be aware that every website collects personal information and to read the privacy policies of any website they visit. This privacy policy applies solely to information collected by this website.
Changes to this privacy policy
In order to ensure this privacy policy reflects changes in our practices, technologies and legal requirements, it is subject to change without notice. We may modify this policy at any time, and at our sole discretion. Any amendments will be effective immediately upon publication. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact Marie-Ève Dicaire at:
Balance Notion S.E.N.C.
224 Chemin Duncan Sud, Montcalm, Quebec, J0T 2V0, Canada
+1 514 594-4379
Last Updated: October 20, 2025